1. Acceptance of Terms
By accessing or using the Lavender platform, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Lavender, Inc. ("Lavender," "we," "us," or "our"). We reserve the right to modify these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
2. Eligibility
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are 18 years of age or older, that you have the legal capacity to enter into a binding agreement, and that your use of the Service complies with all applicable laws and regulations.
Lavender is intended for individuals seeking platonic partnerships, co-parenting arrangements, companionship, and chosen family connections. The Service is not designed for, and must not be used to facilitate, romantic or sexual solicitation.
3. Account Registration and Security
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that we reasonably believe to contain false or misleading information, or that are being used in violation of these Terms.
4. User Conduct
You agree not to use the Service to:
— Post false, misleading, or deceptive content, including misrepresenting your identity, age, or intentions.
— Harass, threaten, intimidate, or harm other users.
— Solicit money, financial information, or gifts from other users.
— Engage in or facilitate romantic or sexual solicitation.
— Transmit unsolicited commercial communications (spam).
— Scrape, crawl, or otherwise extract data from the Service without our express written permission.
— Attempt to gain unauthorised access to any part of the Service or its related systems.
— Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
We reserve the right to investigate and take appropriate action against users who violate these conduct standards, including removing content, suspending accounts, and reporting to law enforcement where appropriate.
5. User Content
You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant Lavender a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, modify, adapt, publish, translate, and distribute your User Content in connection with operating and improving the Service.
You represent and warrant that you own or have the necessary rights to your User Content, and that your User Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party.
We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.
6. Subscriptions and Payments
Lavender offers both free and paid subscription tiers. Paid subscriptions ("Lavender Plus" and "Lavender Platinum") are billed in advance on a recurring basis (monthly, 6-month, or annual) depending on the plan you select.
All subscription fees are non-refundable except as required by applicable law or as expressly stated in our refund policy. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
We reserve the right to change subscription pricing with reasonable advance notice. Continued use of a paid subscription after a price change constitutes your acceptance of the new pricing.
Lavender is not responsible for any fees charged by your payment provider, bank, or financial institution.
7. Privacy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and share information about you when you use the Service. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
8. Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Lavender, Inc. and its licensors. The Lavender name, logo, and all related marks are trademarks of Lavender, Inc.. You may not use our trademarks without our prior written consent.
Nothing in these Terms grants you any right, title, or interest in the Service or any Lavender intellectual property except for the limited licence to use the Service as expressly set forth herein.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
LAVENDER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.
LAVENDER DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON USERS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. WE STRONGLY ENCOURAGE YOU TO EXERCISE CAUTION AND GOOD JUDGMENT WHEN COMMUNICATING WITH PEOPLE YOU DO NOT KNOW.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LAVENDER, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LAVENDER IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).
11. Indemnification
You agree to indemnify, defend, and hold harmless Lavender, Inc. and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your User Content, or your violation of these Terms.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service will immediately cease.
You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Delaware. The decision of the arbitrator shall be final and binding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
14. General Provisions
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Lavender regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
For questions about these Terms, please contact us at [email protected].
